A Chief Technical Officer with 35 years of experience in development and operations of Hardware and Software systems in critical and secure environments, Mr. Pickren has extensive experience leading high-level technology teams serving both the commercial and government sectors. Holding multiple Top Security Clearances, Mr. Pickren has worked at executive levels with agencies and organizations ranging from the U.S. Department of Defense, National Aeronautics and Space Administration (NASA), The World Bank, and BMC Software to name a few. He brings expertise in optimizing hardware performance and applying next generation innovations to optimize AI capabilities. 

PROFESSIONAL EXPERIENCE

21st Century AEYE   01/24 to Present

Chief Technology Officer

· Optimize hardware performance taking into consideration AI technology and operating systems.  

· Applying next generation hardware using latest innovations and advancements to optimize AI capabilities. 

Texas Thorium 01/21 to 12/23

Chief Operating Officer

· Research and determine technology needed for small modular nuclear reactors. 

· Research and build teams for development and production of molten salt nuclear reactors.

· Consult with governments and industries to determine energy needs.

·  Partner with universities and U.S. Nuclear Regulatory Commission for research.

BMC Software    01/19 to 12/23 

Business Continuity Director

· Hardware capacity planning for large data centers.

· Establish teams to monitor environments & identify areas for improved efficiency.

· Forecast models for growth and capital expenditures.

· Maintain data integrity systems and processes across all platforms for clients including world banks, governments, and financial institutions.

· Oversaw hardening of data system security to protect from international threats.

· Created and executed Business Continuity Plans and Disaster Recovery Processes to meet Service Level Agreements.

· FMEA analysis identifying deficiencies that could cause business disruptions.

· Led business continuity support teams from India, England, Netherlands, & Germany.

PROS Revenue Management   2014 to 01/2019

Global Cloud Services Supervisor 

· Led software and automation teams from South America for International customers.

· Developed mentoring program for emerging software developers in South America. 

· Performed complex performance analysis.

· Maintained code base in secure repository.

· Managed workload and tracking systems using Kanban. 

· Established Disaster Recovery Teams to insure contractual agreements and secure SLAs. 

· Crisis Management for critical situations and negotiations for Fortune 500 clients. 

PROS Revenue Management  2006 to 2014

Global Quality Supervisor 

· Launched Continuous Improvement Team to standardize and maximize productivity.

· Implemented internal software solutions to capture and distribute information.

· Supervised new Quality Assurance Teams

· Instituted International Quality Principles to improve company processes.

· Supervised contract negotiations and customer software integration in Abu Dhabi, Quatar, and Dubai.

· Integrated seamless transition of Quality into Development.

· Utilized Perl, Python, VBA, and Unix scripts to automate business continuity systems in secure data environments.

BMC Software   1998 to 2005

Global Professional Services Consultant 

· Customized optimal monitoring software.

· Designed and executed solutions verification strategies. 

· Created Service Level Agreements for clients with highly secured data.

· Coordinated resources and teams to comply with high security SLA’s.   

· Architected monitoring solutions utilizing Business Service Management and ITIL (Information Technology Infrastructure Library). 

· Presentations for teams on business continuity in relation to increased productivity. 

· Business Diplomat for critical situations and negotiations in Singapore, Thailand, Maylasia, Philippines, Japan, & Hong Kong.

· Presenter at “Kuala Lumpur 2020: Transitioning To A Knowledge Based Economy”

GHG Corporation (NASA Safety, Reliability, and Quality Assurance Contract)

Certified Quality Supervisor 1995 - 1998

· Managed eight Software Quality Auditors teams.

· Supervised and developed the plan to Audit and Certify all Software Facilities at NASA/JSC.

· Established NASA Supplier Quality Rating System (SQRS) Requirements 

· Developed implementation for all NASA field installations of NASA SQRS.

United Space Alliance (NASA Space Operations Contract)

Mission Control Supervisor 1989 - 1995

· Integrated systems for several DoD Shuttle Missions.

· Increased efficiency through automated simulations.

· Supervised six hardware/software areas simultaneously.

· Designed and implemented Space Shuttle Mission Operations systems.

· Advanced Ground Based Shuttle Systems software from CMM Level 3 to Level 4.

· Collaborated with software and hardware teams to increase efficiency.

· Supervised software projects ensuring NASA security requirements.

· Oversaw software delivery to Space Operations Contract 

· Transitioned new hardware and software in NASA Mission Control Center from mainframes to UNIX Client-Server platform.

EDUCATION

Dallas Baptist University  Magna Cum Laude, BS-Mathematics

University of Houston    Post-Baccalaureate Study in Management

PROFESSIONAL DEVELOPMENT

· Project Management Institute PMBOK

· Software Quality Assurance

· Group Dynamics

· Using and Configuring Oracle

· Time Management Skills

· ITIL Foundation

· Probability and Statistics

· Software Configuration Management

· Software Engineering Institute

· Essentials of Quality Engineering

AFFILIATIONS & CERTIFICATIONS

· Choctaw Nation of Oklahoma, Citizen

· National Management Association for nine years, (1989-1998) Treasurer-2 years

· ASQ Certified Quality Engineer (1995-1998) ASQC #653989, CQE #33946

· ITIL Foundation Certification (2002)

· High Rise Fire Warden (2014)

· Dallas Baptist University Student Body President 1987-1989